So lately I have been experiencing the worst of worst service that you can get from fast food. I guess it just goes with the saying "You get what you pay for".
Well to me if I pay $7 for a meal I should receive $7 service, but lately I have been receiving $0.01 service and spending $7 for crap!
So I just need to get all of my fast food peeves out and maybe just maybe someone who works in the industry will run across this and think maybe we should train our employees on how to give better customer service....probably not, but it is worth a shot.
So here are my Top Ten Fast Food Peeves!
10.
Paying for sauces - When I don't get Chicken Nuggets and I ask for a sauce it is like the worst thing ever. I mean come on I have been asked for $.32 before for 1 sauce....DUDE do you realize that I could go by a bottle of BBQ for $1. How about RIP OFF!! There are several people in this world that like something different than ketchup for their fries. Get it together people, giving sauces to people is not causing your restaurant any debt.
9.
Napkins - Need I say more. CAN I GET SOME DARN NAPKINS?!?! and I mean plural. I am messy in general so if I plan on eating in the car I need enough to soak up the drink that I just spilled all over my tan seats. Thanks :D
8.
When asking for sauce - I always ask for a couple.....that doesn't mean 1 and that doesn't mean 10. A couple is always 2. So when I ask for a couple give me a couple. If you give me 1 don't huff and puff when I say "Can I get another one?"....I asked for a couple!
7.
Drink Holders - Ok, now if I were getting multiple drinks they are nice enough to automatically give me a holder, but sometimes they don't, however I when I get 2 drinks most of the time I have 2 cup holders. I don't need your crappy fall apart holders for 2 drinks. That is when I will need 30 napkins since that darn thing fell over when you handed it to me. Just ask me at all times if I want one, no matter how many drinks I get.
6.
Giving me everything at the same time - Ok, now when I go through the drive-thru I am usually well prepared on where I am going to put things, however if I have a car load of people. It is sometimes hard to figure out places. Must you give me everything at once and then while I am trying to hand off things you are holding a drink or another bag out the window impatiently waiting for me to take it. Please if you could hand me the drinks first, then take the payment and then give me the bags. That would allow me enough time to get the drinks distributed. :)
5.
Straws in the bag - REALLY people seriously...most of the time you hand me a drink first. While waiting on my food I could have my straw in the cup...so instead of putting the darn thing in the bag hand it to me with my drink. This will also help with the fact that half of you can't even remember to put the darn things in the bag so when I have already pulled away I figure out I have no straw...worst thing ever! So please hand them to me first thing...no confusion!
4.
Ordering - One of my biggest peeves is while I am ordering. Don't interrupt me when I am telling you what I want....that irks me. I have most likely been through your drive-thru or restaurant since I was a tike and I know what I want. So when I say I want a #5, don't start asking me questions like what to drink or would you like cheese on that....DUDE I am getting to that SHUT UP!! Then if I happen to forget cheese then you can ask me, but wait until I am done! This is probably the main reason why you mess up orders!
3.
Way to much ice in the cup - I recently went to Burger King and noticed that they actually have a chart of how much ice to put in each cup size. Yeah, they don't follow that! I am tired of paying $2 for 3/4 cup of ice and a 1/4 cup of Pop. Please if you have a chart follow it....also if I ask for lite Ice that doesn't mean 3 cubes, it means like 1/4 cup of ice instead of 3/4 cup of ice.
2.
Wrong items/order - Lately, when I have asked for Diet Coke I have gotten Coke. Can someone please pay attention? That is all I am asking I completely understand that people make mistakes, but most likely you aren't listening when I order. Probably because you were interrupting me when I was saying Diet Coke and the only thing you heard was Coke. Again, SHUT UP and listen! Also, what is the deal with people giving me someone else's order. Again, PAY ATTENTION!!!
1.
Customer Service - Whatever happened to a smile?!?! I know your job sucks I have worked in retail so I can only imagine how crappy the Fast Food industry is, but come on can I get a Smile and a Hi, how are you? Don't glare at me. I didn't do anything other than drive up, order, give you money, and get my food, in which you completely messed up yourself. So seriously before I even speak can I at least get a smile? That is all I ask for. I am sure the customer(s) before me were assholes, but I am not so please don't treat me like one!
I know this was harsh, but it drives me crazy and I am sure people who work at Fast Food restaurants would rather me go off in a blog than in their face. I know I am not perfect, and no one is perfect, but if these places could at least fix a few things it would make more people happier to spend money with them. I can tell you as of right now, I am definitely going to stop spending so much money with the fast food industry mainly because I don't need the greasy crap and also, because 90% of the time I don't get what I asked for. So I have decided to start bringing my lunch and stop going out and save my money for more important things. :)
Hope everyone has a fabulous day! I know I will when I take this Coke back to Burger King and throw it in the Managers face. HAHA Just kidding I am not going to do that, but I did end up wasting it. Too bad I don't have enough time to go find a homeless man to give it too! HAHA!!
